Privacy Policy

At Giovi Skate Shop ("we", "us", "our", "the Shop"), we are committed to protecting your privacy and ensuring a safe experience for our community of skaters, customers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with us — whether through our website, in-store visits, or direct communication with our team, including Levri Madon and other staff members.

1. Information We Collect

We may collect the following categories of personal data:

• Identity Data: Full name, nickname, date of birth (for age-restricted product verification), and any information you share during purchases or events.
• Contact Data: Email address, phone number (including +972584706769), and physical address (e.g., 40 Even Gvirol St., Tel Aviv).
• Transaction Data: Purchase history, product preferences, and payment information (processed securely via third-party payment gateways).
• Technical Data: IP address, browser type, device information, and usage patterns via cookies or analytics tools when you visit our site.
• Communication Data: Records of your inquiries, emails, workshop registrations, and any information you share with our team.

2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

• Processing your orders, returns, and exchanges for skateboards, apparel, and accessories.
• Responding to your inquiries, scheduling repairs or custom setups with Levri Madon or other staff.
• Managing event registrations (skate workshops, competitions, meetups).
• Improving our website, product selection, and customer experience.
• Sending occasional updates about new arrivals, sales, events, or skate culture news (you may opt out at any time).
• Complying with legal obligations and preventing fraud.

3. Legal Basis for Processing (Israeli & International Law)

We process your personal data based on one or more of the following legal grounds: your explicit consent, performance of a contract (e.g., purchase agreement), compliance with a legal obligation, or our legitimate interests in operating a skate shop and serving our local community.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Service Providers: Payment processors, IT hosting, CRM, and delivery/logistics partners.
• Professional Advisors: Legal counsel, accountants, and insurance providers.
• Event Partners: Skate brands or community organizers (only with your explicit consent for event participation).
• Regulatory & Law Enforcement: If required by Israeli law, court order, or to protect our rights, property, or safety.

All third parties are contractually obligated to respect the security of your personal data and process it only on our instructions.

5. Data Security & Retention

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your information is retained only as long as necessary to fulfill the purposes described in this policy or as required by applicable Israeli regulations (e.g., tax records — typically up to 7 years).

6. Your Data Protection Rights

Depending on your jurisdiction (including under the Israeli Privacy Protection Law, 5741-1981, and the EU GDPR where applicable), you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data ("right to be forgotten") under certain circumstances.
• Object to or restrict processing activities.
• Data portability (receive a copy of your data in a structured format).
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact our Data Protection contact using the details in section 8.

7. Cookies & Tracking Technologies

Our website uses essential cookies to ensure proper functionality and security. We may also use analytical cookies (e.g., Google Analytics) to improve user experience and understand traffic patterns. You can manage cookie preferences through your browser settings. For more details, please contact us.

8. International Data Transfers

As a local shop with an online presence, your information may be transferred to and processed in countries outside of Israel (e.g., if we use cloud services based in the EU or US). We ensure appropriate safeguards, such as Standard Contractual Clauses or equivalent protections, are in place to maintain data security and your rights.

9. Third-Party Links

Our website may contain links to external sites (e.g., brand partners, event pages). This Privacy Policy does not apply to those third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our shop and website are intended for all ages, but we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The latest version will always be posted on this page with the "last updated" date. We encourage you to review it periodically.

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By using our website, shopping at Giovi Skate Shop, or contacting Levri Madon, you acknowledge that you have read and understood this Privacy Policy.

If you have any concerns, questions, or requests regarding your privacy or personal data, please do not hesitate to contact Levri Madon directly at +972 58-470-6769 or via email at levri@giovi.shop. We are committed to resolving any privacy issues promptly and transparently.